FAQS:

What can I learn at the Music School?

Instrumental/ vocal lessons are currently offered, for all ages and abilities, in Piano, Vocal (Popular & classical styles), Drums, Violin, ‘Cello,  Clarinet, Flute, Saxophone, Electric/ Electric/Acoustic Guitar, Classical Guitar, Trumpet and Lower Brass (Trombone, French Horn, Euphonium/ Tuba). If you are interested in having one to one lessons on an instrument not listed above please contact us on 0121 366 9953 to register your interest or to join our waiting list.

We also offer lessons in Music Theory including ABRSM Grade 5.

What is music theory ABRSM grade 5?

As instrumental skills progress, development in music theory and musicianship becomes increasingly important in helping students to perform with sensitivity, understanding and confidence.

The ABRSM grade 5 Music Theory exam is a test which aims to give students a thorough understanding of the building blocks of music, starting with the basics of rhythm and notes, and going on to cover harmony and counterpoint, composition, and a broad knowledge of western music, including composers and their works, structure, style and period.

A longstanding ABRSM benchmark is that a pass at Grade 5 or above in Music Theory must be obtained before candidates can enter for Grades 6, 7 or 8 Practical exams.

It is also a useful class for students who wish to deepen their understanding and engagement with music at GCSE and A level.

What are the fees for lessons?

All instrumental and vocal lessons are individual 1:1 specialist lessons charged at £19.00 per lesson. Please see our full Terms and Conditions on the website for payment options.

Theory class lessons are charged at £10.00 per lesson.

Customers are required to pay for general consumables such as replacement strings, rosin, reeds and cork grease (woodwind instruments),  valve oil and slide cream (brass instruments) and adapters  (keyboards).

Customers may be required to purchase music books/scores and any relevant accessories as required to support their learning.  As individual learning requirements are different please speak to your music teacher about any additional support materials that you may need.

Customers are expected to pay any examination fees and to make arrangements for accompanists, as appropriate.

How many lessons will I be offered?

Our Music Schools offer 30 lessons over 30 weeks between October and July in accordance with the calendar of weeks and Music School closure periods. Please see Lesson & Pricing page for further details.

What happens if I miss a lesson?

If a lesson has been offered and you/your child does not attend you will still be charged. We regret we are unable to offer an alternative for lessons missed due to holidays, sickness, school trips, exams and dental/medical appointments.

Where does the teaching take place?

We currently have two Music Schools. Our North Area music school is at Bishop Vesey’s Grammar School in Sutton Coldfield. Our south area music school is at Bournville School. See Location & Timings for maps and further details.

Do you teach adults? What age range can you accommodate?

Lessons are offered to children and adults aged 5 and upwards. We cater for all standards and abilities. If your child has SENMH needs, please register this with us so that we can ensure our teachers are aware of this in advance. Our venues are disabled friendly, ground floor premises.

Where do you find your teachers?

Our teachers are highly qualified employees of Services For Education, subject to our rigorous safeguarding and right to work checks. They are monitored for quality and undertake annual professional development. All staff are subject to enhanced disclosure and barring checks.

Can I change teachers?

Our educational ethos is to maintain the long-term consistency of teachers and students where possible. Services For Education reserves the right to change teachers for reasonable reasons such as retirement, maternity, long-term absence etc. If you are unhappy with any aspect of our provision please contact music@servicesforeducation.co.uk

Where there is a genuine need to change teachers and we can accommodate your request, we will endeavour to do so.

Can I change instruments?

If you/your child started lessons and the instrument they had chosen to learn was unsuitable, the teacher would advise you of an appropriate alternative. Where there is a genuine need to change instrument and we can accommodate your request, we will endeavour to do so.

Is there a minimum length of time that a pupil will be taken on for?

When you book your lesson you secure the date, time and teacher for the year (30 lessons). Should you wish to cancel lessons you can do so at any time, in the year, in writing giving four lessons notice.

What do I do if I don’t have an instrument?

Services For Education offer the *free loan of a standard student model instrument for the first year of learning. An extension of the loan may be possible subject to availability and/or hire cost. *Terms and Conditions apply.

Will there be any additional costs?

Customers are required to pay for general consumables such as replacement strings, rosin, reeds and cork grease (woodwind instruments),  valve oil and slide cream (brass instruments) and adapters  (keyboards).

Customers may be required to purchase music books/scores and any relevant accessories as required to support their learning.  As individual learning requirements are different please speak to your music teacher about any additional support materials that you may need.

Customers are expected to pay any examination fees and to make arrangements for accompanist, as appropriate.

What do I have to do if I want to discontinue lessons?

You have the right to cancel at any time during the year by providing four lessons notice in writing to music@servicesforeducation.co.uk A template for cancellation can be found in the Terms & Conditions issued with your welcome pack or on this website. If you cease to attend lessons without written notice you will be charged for absent lessons in addition to the four lessons notice period.

Do you plan to teach any other instruments at the Music School?

If we don’t currently offer lessons on the instrument of your choice please contact our office on 0121 366 9953 to register your interest. Where there is an identified need to offer another instrument we will try to meet your requirements.

I can't find a suitable time - do you have a waiting list?

It is possible that additional days and times may become available throughout the year.
If we are unable to schedule a suitable lesson day/time we will add you to our waiting list. Please ask our team to do this by calling 0121 366 9953 or by sending an email to music@servicesforeducation.co.uk

Do you have any other music schools in my area?

At present, we only run the two venues in the city and do not have any immediate plans to open additional venues. If you live outside these areas but are interested in specialist one to one lessons please call our office on 0121 366 9953 to register your interest and/ or join our waiting list.

How do I choose an appropriate instrument for me/my child?

If you/ your child are beginners why not come along to one of our ‘iplay’ events held across the city? Specialist teachers will be able to advise on instruments that suit you following a consultation and a try out on instruments available. Please register your interest with our team 0121 366 9953 and we will notify you of our experience days when they are planned. Most instruments are suitable for all ages and in some cases there are smaller instrument sizes available.

I have signed up for lessons - what happens next?

Once initial payment has been received, you will be sent a welcome pack detailing confirmation of the dates, times and venue of your lesson as well as the name of your Music teacher.

Can I/ my child take exams?

Services For Education run an annual programme of external exams with ABRSM, Trinity, LCM and Rockschool. Your Music teacher will advise on the appropriate time and level of examination.  Parents/carers are liable for examinations and accompanist fees.

How will I know how my child is doing in the lessons?

Each student will be issued with a weekly Practice Diary to record work between lessons with a space for teacher and student comments. An annual report will be completed in May/June.

If you have any questions regarding progress you can also email the teacher directly: first.surname@servicesforeducation.co.uk

What happens if  I/my child is unable to attend the lesson?

If you or your child are unable to attend a lesson please contact your teacher as soon as possible (contact details will be provided as part of your welcome pack).

What happens if the teacher is unable to attend the lesson?

If the Music School is closed or a teacher is unavailable the lesson will be rearranged at a later date as either a double lesson or in the catch-up weeks in the schedule of teaching weeks and closure periods. A refund will be issued if the tutor is unable to make up the lesson. 

How can I contact my/my child’s teacher?

You can email the teacher first.surname@servicesforeducation.co.uk or contact the Services For Education office by phone on 0121 366 9953

When can I/my child begin lessons?

Our main intake is in October at the start of each new academic year. However, where lesson space is available, pupils can start at any time. We will always recruit from our waiting list in the first instance.

When will I /my child get their instrument?

Instruments will be issued during the first lesson at the Music School subject to completing our instrument loan form.  

What happens if an instrument is damaged?

Repair advice must be sought from your Music teacher. Repairs for general wear and tear will be assessed, paid for and undertaken by Services For Education. Services For Education will not be liable for unauthorised repairs undertaken without prior approval.

What happens if an instrument is lost or stolen?

Please contact Services For Education, as soon as possible, to report an instrument as lost or stolen. Parents/Guardians/Adults are liable to insure instruments on loan from us.  

How can I/my child make music with others?

Your Music teacher will be able to give you further information about the ensembles we have on offer. One of the best ways for you/your child to improve their playing skills is to make music with others. Services For Education runs choirs and groups for every type of musical instrument taught in our music schools. Please see the ensembles page of our website for further details https://servicesforeducation.co.uk/index.php/Music-Services/ensembles.html

How do I return the instrument?

The instrument must be returned by you to the offices of Services For Education, Unit 3 Holt Court, Holt Street, Birmingham Science  Park  Aston,  Birmingham,  B7  4AX (please telephone to arrange a time) no more  than  two weeks after the end of  the  course  of  lessons.  On  no  account should  the  instrument  be  returned  to the teacher or  left  on Music  School  premises.  You will  be issued with a receipt to acknowledge its return. In the event that you fail to return the instrument in the agreed timescales Services For Education will claim the full market value of a replacement instrument from you.

Can I learn more than one instrument?

Yes, you can sign up for more than one individual 30 minute lesson at our music schools. It is recommended beginner students do not sign up to learn two instruments together due to the technical complexities of different instruments and the realistic demands on time required to practice in order to make meaningful progress.

How do I insure my instrument?

Please check if your household insurance policy covers musical instruments and add it specifically if necessary. This is common practice.

There are some established musical instrument insurers including Musicguard and Allianz who offer annual insurance typically, for less than £50 per year.

What happens if I need to make a permanent change to my lesson day or time?

If you ask us, we will do our best to accommodate changes within our schedule. In some circumstances, this may not be possible or would require you to change to a different teacher, as not all of our tutors work in the Music Schools every day.

 

Contact Us
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Phone lines are open:
Monday - Friday: 9am - 4pm
Weekends - Closed

Out of hours:
Please leave a message or email
music@servicesforeducation.co.uk
with contact details and a time
that we can call you back.